If an item does not meet to your satisfaction, you can return it in the original packaging (if applicable) and send it back at your expense. A refund will be given only if the item is returned within 30 days of purchase. The item must be packaged securely to prevent any damage enroute.
You can be ensured that your item will be packaged securely for safe shipping, however the way that the postal service handles the goods is beyond our control. We will not be held responsible for shipping damage and will not issue refunds for such.
We're sorry, but we do not offer exchanges. Please be sure to ask us any questions you may have prior to purchasing a product/service from our store.
To cancel your order, please be sure to email firstname.lastname@example.org immediately. Orders not yet processed will be refunded (minus a $1.00 US Paypal service charge).
If your order has already been processed and shipped, you may still cancel, but it is the buyer's responsibility to return the item/s in its/their "new" condition. Shipping costs will be at buyer's expense. A return shipping address will be provided in an email upon your request to return the merchandise.
At Scotchworthy Productions, Inc. we pride ourselves on satisfied fans. If you feel that something is substandard or are dissatisfied in any way, please do not hesitate to contact us immediately.